The world's leading enterprise asset management solution ensures maximum efficiency of your most critical assets and resources.
IBM Maximo combines the power of IoT data from sensors and machines, and the field knowledge of technicians and operators, to reduce unexpected downtime of your assets, and increase their operational efficiency. With this data, IBM Maximo provides near real-time visibility into asset usage across multiple sites, extends the useful life of equipment, improves return on investment, guarantees predictive maintenance, and so postpones new purchases.
IBM Maximo is used for maintenance and inspection by thousands of technicians. This massive use in the field makes it possible to generate structured data flows with high added value for industrial analyzes..
Adding proximity Smart Voice Assistance service to your IBM Maximo expands the capabilities of use of the software by your technicians.
IBM Maximo can be used by operators to help them monitor their tasks. Software installs on tablet or on PC. But…
IBM Maximo is therefore not used to the maximum of its capacity by field technicians. The industrial consequence is that the data collected is not always of good quality, sometimes missing, or poorly structured.
The addition of a Smart Voice Assistance service allows to:
Extend the scope of use of your IBM Maximo by adding proximity Smart Voice Assistance services, allows the technician to continue using the software 3 meters away, or far from his IT support.
Voice interaction with IBM Maximo becomes natural for your technicians.
You know IBM well, you have used their solutions for several years. The legitimate question you may ask is this :
Why not use IBM's intelligent voice assistant functions like Watson IOT or EMA (Equipment Maintenance Assistant) ?
This is the point, with the Spix.SKILLS we help you to use the maximum of Watson IOT and EMA capabilities !
EMA uses the power of Watson IOT to guide the technician in troubleshooting and decision making. For this purpose, EMA is able to search in manufacturers' documentation, technicians' notes or maintenance history, in order to submit one or more solutions. These solutions are offered with a confidence index. Once the fault has been repaired, the technician in turn will note the assistant, in order to assess the relevance of the proposed solutions and enrich the model.
Such expert system is very powerful, and can now be effectively used by all your technicians on the field, thanks to a simple voice assistant which manages the interface between the operator and the expert system interface. This is what SIMSOFT INDUSTRY and the Spix.SKILLS offer you to do !
The Smart Voice Assistant offered by SIMSOFT INDUSTRY allows you to simplify the interface between your technician and your IBM environment :
logistics of the last centimeters !
SIMSOFT INDUSTRY takes a “user-centric” approach. In other words, all the constraints linked to the position or the working environment are taken into account.. The main constraints are :
The added value of SIMSOFT INDUSTRY consists in taking into account all of these constraints, all available technologies, and provide an operational solution coupled with IBM Maximo at the workstation.
The interface between the Intelligent Voice Assistant “Spix.IBM” of SIMSOFT INDUSTRY and the software EAM / CMMS solution of IBM Maximo is done by delegation.
The principle of delegation is simple:
The interface is performed at the level of the IBM Maximo thin client in order to ensure greater compatibility of Spix.IBM's voice interactions with the back office of IBM Maximo.
Demonstration of services Spix.IBM in IBM Maximo : the operator cannot see his screen, he performs all his operations guided by the Vocal Assistant and checks his report at the very end of the intervention.
The Programme Spixify Your Maximo aims to quickly deploy Voice Assistance services in your maintenance application IBM Maximo, by ensuring the acceptability of your technicians.
Why not let all your technicians take advantage of the power of IBM ?
IBM Watson and EMA are fabulous forecasting tools, decision support, to answer questions from your technicians. To make them available to your technicians in the field, Spix.IBM functions can be extended with an interface to IBM Watson.